Privacy Policy

1. Who we are (data controller)
Yarnthropology I/S (“Yarnthropology”) is the data controller for your personal data.
Contact: loli@yarnthropology.com
CVR: 44880784
Address (studio/production): Provided on request

2. What we collect
We may collect:

  • Name, shipping/billing address, email, phone

  • Order details and customer communications

  • Payment status (payment card data is handled by our payment provider, not stored by us)

  • Technical data such as IP address, browser/device info, and cookies (where applicable)

3. Why we use your data (legal basis)
We process personal data to:

  • Fulfil orders and deliver products (contract)

  • Provide customer service (legitimate interests/contract)

  • Comply with accounting and legal obligations (legal obligation)

  • Send marketing emails only if you opt in (consent)

4. Who we share data with
We share data only as needed with:

  • Website/e-commerce platform provider (to operate the store)

  • Payment processors (to take payment)

  • Shipping carriers (to deliver your parcel)

  • IT/security providers (site operations)

  • Authorities where legally required

5. International transfers
If service providers are outside the EU/EEA, we use appropriate safeguards (e.g., standard contractual clauses) where required.

6. Data retention
We retain order and accounting records for as long as required by applicable law, and customer service correspondence as needed to support customers and resolve disputes.

7. Your rights
You may have rights to access, correct, delete, restrict processing, object, and data portability. You may withdraw consent to marketing at any time.

8. Cookies
We use strictly necessary cookies to run the website.
Any analytics or marketing cookies (if used) are set only after you give explicit consent, and you can reject non-essential cookies as easily as accepting them.

9. Contact
Privacy questions: loli@yarnthropology.com